On December 12, the Dongli District Human Resources and Social Security Bureau in Tianjin announced the successful resolution of a labour dispute involving a foreigner.

12月12日，天津东丽区人力资源和社会保障局宣布成功解决了一起涉及外国人的劳动争议。

The foreigner sought help after his employer failed to pay his wages despite repeated requests. However, he faced difficulties in filing the initial case due to his limited Chinese language skills and unfamiliarity with arbitration procedures, resulting in an incomplete application.

该外国人在雇主多次拖欠工资后寻求帮助。然而，由于他的中文水平有限且不熟悉仲裁程序，他在提交初步案件时遇到了困难，导致申请材料不完整。

To address this, the Arbitration Court assigned two English-speaking staff to assist the worker throughout the process. With their guidance, the foreigner successfully submitted the required documents and formally filed the case. The Arbitration Court then instructed the lawyers of the Joint Mediation Office to contact the employer to verify the situation.

为了解决这个问题，仲裁法院指派了两名会说英语的工作人员在整个过程中协助该工人。在他们的指导帮助下，外国人成功提交了所需的文件，并正式提起了案件。随后，仲裁法院指示联合调解办公室的律师联系雇主以核实情况。

The employer initially showed little willingness to resolve the issue, citing financial difficulties. Recognising the need to act quickly, the Arbitration Court, in cooperation with the Inspection Affairs Centre, summoned the company's representative for talks. The officials emphasised the legal consequences of wage arrears, and the employer agreed to mediation.

雇主最初表示很少愿意解决这个问题，理由是财务困难。认识到需要迅速采取行动，仲裁法院与监察事务中心合作，传唤公司的代表进行谈话。官员们强调了拖欠工资的法律后果，雇主同意进行调解。

On the day of the mediation, the Arbitration Court provided bilingual mediators and a clerk with overseas study experience to ensure accurate translation of the discussions and legal documents. This two-stage translation process, certified by the foreigner, ensured a clear understanding of the terms of the mediation and upheld the legal validity of the agreement.

在调解当天，仲裁法院提供了双语调解员和有海外学习经历的书记员，以确保讨论和法律文件的准确翻译。这一两阶段的翻译过程，经过外国人认证，确保了对调解条款的清晰理解，并维护了协议的法律效力。

After thorough negotiations, both parties reached an agreement and the foreign worker recovered his unpaid wages. The entire process, from filing to resolution, was completed in just 21 days.

经过彻底的谈判，双方达成了协议，外国工人收回了他的未付工资。从提起诉讼到解决的整个过程仅用了21天。