德鲁克研究会(Drucker Institute)评选出2020年度美国公司管理成效榜单(America’s Best-Run Companies)。今年， 微软取代亚马逊，登上美国公司最佳管理成效公司榜首 。苹果升至第二位，排在之后的依次是IBM、亚马逊和谷歌母公司Alphabet。
该年度排名使用已故管理大师德鲁克(Peter Drucker)的原则来筛选那些管理最有效的公司。对企业管理水平的评价，包括了顾客满意度(CUSTOMER SATISFACTION)、员工参与和发展(EMPLOYEE ENGAGEMENT AND DEVELOPMENT)、创新(INNOVATION)、社会责任(SOCIAL RESPONSIBILITY)和财务实力(FINANCIAL STRENGTH)等五项主要指标，最后按照效益(EFFECTIVENESS)得分排出名次。
在顾客满意度方面，IBM、卡特彼勒、安捷伦等公司得分较高。在员工参与和发展方面，赛富时、脸书、英伟达等公司得分较高。在创新方面，亚马逊、微软、苹果等公司得分最高。在社会责任方面，微软、惠普、英特尔、思科等公司得分较高。在财务实力方面，微软、苹果、亚马逊等公司得分较高。
以下是名列总得分前100名的企业和五个单项指标得分情况：
排名公司顾客满意度/员工参与和发展/创新/社会责任/财务实力总分
1、微软(Microsoft Corp) 62.1/74.1/ 114.7 / 78.9 / 90.9 103.0
2、苹果(Apple Inc) 65.2/62.5/ 113.7 /67.2/ 90.3 96.0
3、国际商业机器(IBM，International Business Machines Corp) 84.2 /57.6/ 127.1 /68.4/56.6 95.7
4、亚马逊(Amazon.com Inc) 52.8/60.0/ 135.9 /50.5/ 90.1 93.9
5、Alphabet Inc(谷歌母公司) 54.0/72.9/89.8/68.0/84.2 86.4
6、思科(Cisco Systems Inc) 74.2/65.9/71.8/ 76.5 /80.1 85.3
7、英特尔(Intel Corp) 61.5/58.5/85.8/ 77.3 /78.2 84.5
8、宝洁(ProcterGamble) 75.1 /65.0/84.3/64.4/72.8 83.5
9、强生(JohnsonJohnson) 51.0/63.8/97.5/64.4/69.4 80.5
10、惠普(HP Inc) 70.8/60.7/78.7/ 78.5 /58.0 80.2
11、默克(MerckCo Inc) 60.1/66.9/75.7/69.2/69.6 77.9
12、英伟达(Nvidia Corp) 69.4/ 75.0 /65.0/66.1/67.1 77.2
12、脸书(Facebook Inc) 26.3/ 75.1 /91.7/59.1/83.8 77.2
14、仲量联行(Jones Lang Lasalle Inc) 53.2/59.3/89.5/68.5/53.3 74.2
15、百事公司(PepsiCo Inc) 67.8/55.4/75.6/66.8/62.6 74.1
16、Adobe Inc. 60.5/70.0/63.8/67.0/69.1 73.9
17、埃森哲(Accenture plc) 73.3/57.7/56.9/74.1/68.0 73.6
18、洛克希德马丁(Lockheed Martin) 63.7/57.0/74.2/65.0/ 67.0 73.5
19、福特汽车(Ford Motor Co) 71.7/53.8/87.9/64.2/44.3 73.1
20、通用电气(General Electric Co) 65.3/55.4/96.5/61.1/39.8 72.6
21、高露洁棕榄(Colgate-Palmolive Co) 57.8/64.8/64.5/69.2/66.5 72.1
21、赛富时(Salesforce.com) 66.9/ 76.1 /62.9/69.5/47.6 72.1
23、甲骨文(Oracle Corp) 70.5/49.1/71.9/66.6/63.9 72.0
23、耐克(NIKE Inc) 67.0/49.4/75.5/66.9/62.1 72.0
23、3M Co 52.9/57.5/81.0/70.2/55.8 72.0
26、塔吉特(Target Corp) 60.5/51.8/73.8/71.1/60.6 71.5
26、标普全球(SP Global Inc) 68.9/57.9/56.0/66.7/75.1 71.5
26、安进(Amgen Inc 70.8/57.1/63.8/67.3/62.9 71.5
29、爱德华生命科学(Edwards Lifesciences Corp) 65.4/63.6/65.4/68.5/57.6 71.4
30、摩根大通(JP Morgan ChaseCo) 63.0/61.2/60.0/67.5/69.5 71.1
30、维萨(Visa Inc) 67.0/61.9/54.3/66.4/73.6 71.1
32、卡特彼勒(Caterpillar Inc) 76.6 /53.0/75.1/58.2/56.3 70.9
33、高乐氏(Clorox Co) 72.5/64.0/55.8/68.8/60.2 70.8
34、沃尔玛(Walmart Inc.) 57.2/44.6/77.4/60.3/77.5 70.6
35、万事达卡(Mastercard Inc) 48.2/68.5/59.6/63.5/80.2 70.5
36、安德普翰(Automatic Data Processing) 58.7/56.0/70.9/66.1/62.0 69.8
37、奥驰亚集团(Altria Group Inc) 47.9/51.0/81.4/62.2/67.3 69.3
38、霍尼韦尔(Honeywell Intl Inc) 67.8/50.7/73.7/61.9/58.0 69.2
39、礼来(Eli LillyCo) 60.6/61.2/62.1/62.7/67.7 69.0
40、迪尔(DeereCo) 63.8/58.3/76.6/59.4/52.5 68.9
40、可口可乐(Coca-Cola Co) 65.5/57.5/66.4/63.2/59.8 68.9
40、戴尔科技(Dell Technologies Inc) 60.0/50.2/77.2/64.4/57.4 68.9
43、金佰利(Kimberly-Clark) 62.3/60.9/57.0/65.7/67.5 68.6
43、美敦力(Medtronic plc) 47.6/59.0/74.6/71.2/53.8 68.6
45、威睿(Vmware Inc) 67.9/70.9/53.0/62.7/60.2 68.5
46、艾伯维(AbbVie Inc.) 46.2/64.1/65.9/66.4/66.8 68.4
46、通用汽车(General Motors Company) 67.7/51.5/78.8/62.1/47.4 68.4
48、财捷(Intuit Inc) 60.6/71.7/53.1/64.4/62.9 68.2
49、超微半导体(Advanced Micro Devices) 57.7/64.3/57.6/66.6/64.5 68.1
50、慧与(Hewlett Packard Enterprise Co) 57.7/50.8/75.1/70.7/49.3 67.8
51、雅培(Abbott Laboratories) 46.3/55.7/74.2/69.6/57.2 67.5
52、德州仪器(Texas Instruments Inc) 48.3/65.3/55.7/71.6/66.2 67.4
53、雷神技术(Raytheon Technologies Corp) 64.6/57.0/67.3/64.7/50.3 66.8
53、安捷伦(Agilent Technologies Inc) 76.1 /59.0/54.1/65.3/53.5 66.8
55、高通(QUALCOMM Inc) 47.0/56.6/80.5/60.5/55.2 66.5
56、Etsy, Inc. 69.2/52.0/61.2/48.5/78.3 66.4
57、惠而浦(Whirlpool Corp) 51.1/58.3/76.5/59.2/55.6 66.3
58、辉瑞(Pfizer Inc) 52.2/60.2/70.0/58.8/61.0 66.2
59、家得宝(Home Depot Inc) 54.0/52.0/58.2/63.7/76.8 66.1
60、通用磨坊(General Mills Inc) 54.6/62.2/59.1/70.3/53.7/65.6
60、美国电话电报(ATT Inc) 41.9/47.6/66.2/72.9/68.9 65.6
62、eBay Inc. 58.8/51.9/67.3/61.1/60.2 65.3
62、好事达保险(Allstate Corp) 61.2/46.4/67.5/63.4/60.6 65.3
64、康明斯(Cummins Inc) 53.0/59.5/60.3/71.3/53.1 65.1
64、好时(Hershey Foods Corp) 68.4/60.3/50.0/68.2/54.7 65.1
66、罗克韦尔自动化(Rockwell Automation Inc) 65.1/58.8/58.1/62.2/56.5 65.0
66、波音(Boeing Co) 62.1/52.9/83.9/56.2/39.9 65.0
66、美国银行(Bank of America Corp) 47.2/57.8/67.4/63.1/ 61.9 65.0
69、威瑞森(Verizon Communications Inc) 43.5/56.8/57.4/67.1/73.9 64.9
70、应用材料(Applied Materials Inc) 59.7/54.3/60.3/63.8/59.3 64.4
70、伊顿(Eaton Corp plc) 65.8/53.7/54.6/66.8/57.2 64.4
72、直觉外科(Intuitive Surgical Inc) 54.0/70.8/66.2/48.6/59.1 64.3
73、雅诗兰黛(Estee Lauder Cos. ) 68.5/55.6/54.9/62.5/56.7 64.1
74、开市客(Costco Wholesale Corp) 64.5/61.3/59.5/52.2/61.8 64.0
74、梅特勒-托利多(Mettler-Toledo Intl) 68.9/54.2/50.6/64.9/59.8 64.0
74、因美纳(Illumina Inc) 54.9/62.7/53.9/68.1/56.5 64.0
77、百思买(Best Buy Co Inc) 67.8/57.1/48.3/68.0/56.6 63.9
78、菲莫国际(Philip Morris International) 30.4/52.4/76.7/52.3/80.9 63.7
79、泛林集团(Lam Research Corp) 61.1/60.1/54.3/59.3/62.3 63.6
79、欧特克(Autodesk Inc) 51.3/64.1/52.2/65.5/62.6 63.6
81、美国运通(American Express Co) 54.2/64.3/60.7/60.6/53.9 63.3
82、世邦魏理仕(CBRE Group Inc.) 59.6/56.9/55.2/63.8/58.6 63.2
82、百时美施贵宝(Bristol-Myers Squibb) 42.5/63.7/61.6/64.9/58.6 63.2
84、再生元制药(Regeneron Pharmaceuticals Inc) 55.3/62.9/54.4/56.3/66.8 63.1
85、摩森康胜(Molson Coors Beverage Co) 72.3/59.5/53.4/64.2/44.3 62.9
85、诺斯洛普格拉曼(Northrop Grumman Corp) 46.7/55.4/68.0/63.9/54.8 62.9
87、穆迪(Moody’s Corp) 66.7/56.2/46.6/62.1/64.4 62.8
88、纽蒙特(Newmont Corp) 49.8/61.6/55.7/68.0/55.5 62.7
88、江森自控(Johnson Controls International plc) 60.5/47.3/59.7/69.9/52.2 62.7
88、希尔顿(Hilton Worldwide Holdings Inc) 67.3/61.9/52.6/62.6/48.8 62.7
91、林德(Linde plc) 58.8/53.9/61.7/66.6/48.1 62.6
92、Workday Inc. 65.0/67.1/53.3/63.1/43.2 62.5
93、荷美尔(Hormel Foods Corp) 67.0/61.7/49.7/62.2/52.5 62.4
94、贝宝(PayPal Holdings Inc.) 47.0/61.3/62.2/55.0/65.2 62.3
95、杜邦(DuPont de Nemours Inc.) 67.2/59.5/68.6/51.1/43.7 62.2
95、吉利德科学(Gilead Sciences Inc) 54.7/60.6/59.6/64.5/49.2 62.2
95、艺康(Ecolab Inc) 48.9/53.4/67.8/64.1/52.2 62.2
95、家乐氏(Kellogg Co) 54.5/53.0/58.2/70.4/51.4 62.2
99、欧文斯科宁(Owens Corning Inc) 64.5/62.7/48.2/69.9/44.3 62.0
99、渤健(Biogen Inc) 52.5/56.3/52.9/62.3/66.8 62.0
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