中国邮政为外国人发布的寄送包裹指南

On February 20, China Post released a guide for foreigners sending parcels. Here’s everything you need to know:

2月20日，中国邮政发布了针对外国人寄送包裹的指南。以下是您需要了解的全部内容：

1.Sending parcels as a foreigner in China – is it a hassle? Do you need special documents?

1.外国人在中国寄送包裹——是不是很麻烦？需要特殊文件吗？

Not at all. Foreigners can send parcels through any China Post offline outlet with either a "foreign passport" or a "permanent residency card." Whether it's everyday items, unique souvenirs, or important documents, all can be sent without any trouble. Both domestic and international parcels are easy to ship, and the process is incredibly smooth.一点也不麻烦。外国人可以凭借“外国护照”或“永久居留卡”，通过中国邮政的任何线下网点寄送包裹。无论是日常用品、特色纪念品还是重要文件，都可以轻松寄送，毫无障碍。无论是国内包裹还是国际包裹，寄送过程都非常便捷。

2.Can a permanent residency card be used for online real-name verification like an ID card? Do you need to visit a counter?

2.永居卡是否可以像身份证一样用于在线实名认证？是否需要前往柜台办理？

Yes. The permanent residency card is now integrated with the mini-program’s real-name verification system. Simply open the EMS WeChat mini-program, go to "My" – "Real-name Verification" – "Enter Foreign Permanent Residency Information," upload your document details, and you're good to go. No need to visit a counter; enjoy the convenience of placing your order online without the hassle of waiting in line.

是的。永久居留卡已经与小程序的实名认证系统整合。只需打开EMS微信小程序，进入“我的”——“实名认证”——“输入外国永久居留信息”，上传证件信息即可。无需前往柜台，享受在线下单的便捷，无需排队等候。

3.What do you need to prepare when sending a parcel? Is the process complicated?

3.寄送包裹需要准备什么？流程复杂吗？

Step 1:

步骤 1：

Online Order: Use the EMS WeChat mini-program to fill in shipping information and schedule a pickup with the courier.

在线下单：使用EMS微信小程序填写寄件信息，并预约快递员上门取件。

Step 2:  Document Preparation: Have your valid documents ready, such as a foreign permanent residency card or passport.

步骤 2：证件准备：准备好有效证件，如外国永久居留卡或护照。

Step 3:  Parcel Shipment: The courier will pick up the package, and you can track it throughout the entire shipping process.

步骤 3：包裹寄送：快递员会上门取件，您可以在整个寄送过程中全程跟踪包裹。

Special Reminder: Documents, gifts, and cross-border goods are all supported, and packing services are available.

特别提示：文件、礼品以及跨境物品均可寄送，同时提供包装服务。

4.What items can be sent? How do you know if there are any special requirements for shipping?

4.可以寄送哪些物品？如何知道寄送是否有特殊要求？

When placing an order through the EMS mini-program, you’ll need to fill in the details of your item. If your parcel has any specific requirements, the system will notify you automatically.

在通过EMS小程序下单时，您需要填写包裹的详细信息。如果您的包裹有任何特殊要求，系统会自动提醒您。